Privacy Policy
Your privacy matters to us. Here's how we protect your personal information.
Last Updated: March 15, 2025 | This policy reflects our current practices and compliance with Vietnamese data protection regulations.
Information We Collect
FlashDigitalNext collects various types of information to provide you with our budget calendar planning services and improve your experience on our platform. We believe in transparency about what data we gather and why.
Personal Information Categories
Account Information
Name, email address, phone number, and account preferences you provide when creating your FlashDigitalNext account or updating your profile settings.
Financial Planning Data
Budget categories, expense tracking information, financial goals, and calendar planning data you enter into our platform for personal finance management.
Usage Analytics
Information about how you interact with our website, including pages visited, features used, time spent, and technical data like IP address and browser type.
Communication Records
Messages you send through our support system, feedback submissions, and any correspondence related to your use of our services.
How We Use Your Information
Your information helps us deliver personalized budget planning tools and maintain the security of our platform. We process your data for specific, legitimate purposes that benefit your experience.
Your Privacy Rights
We respect your control over personal information. Under Vietnamese data protection laws and international standards, you have several important rights regarding your data.
Access Your Data
Request a copy of all personal information we hold about you, including data sources and processing purposes. We'll provide this within 15 business days.
Correct Information
Update or correct any inaccurate personal information in your account. Most corrections can be made directly through your account settings.
Delete Your Account
Request complete deletion of your account and associated data. Note that some information may be retained for legal compliance purposes.
Restrict Processing
Limit how we process your data in certain circumstances, such as when you dispute the accuracy of information or object to processing.
Data Portability
Export your data in a commonly used format to transfer to another service. This includes your budget data and account information.
Withdraw Consent
Revoke permission for data processing activities that require your consent, though this may limit certain features or services.
To exercise these rights, contact our privacy team using the information provided at the end of this policy. We'll verify your identity and process most requests within 30 days.
Data Security Measures
Protecting your financial information is our top priority. We implement multiple layers of security to safeguard your data against unauthorized access, alteration, or disclosure.
Encryption Protection
All data transmitted between your device and our servers uses industry-standard TLS encryption. Sensitive information is encrypted at rest using AES-256.
Access Controls
Strict authentication requirements and multi-factor verification for all accounts. Employee access is limited based on job requirements and regularly audited.
Regular Security Audits
Quarterly security assessments, vulnerability testing, and compliance reviews ensure our protective measures remain effective against emerging threats.
Secure Infrastructure
Our servers are hosted in certified data centers with physical security, redundant systems, and 24/7 monitoring to prevent unauthorized access.
Data Retention Periods
We retain your information only as long as necessary to provide services and meet legal obligations. Different types of data have specific retention schedules based on their purpose and legal requirements.
| Data Type | Retention Period | Purpose |
|---|---|---|
| Active Account Data | Duration of account plus 1 year | Service provision and support |
| Financial Planning Records | 5 years after account closure | Legal compliance and audit requirements |
| Communication Logs | 3 years from last contact | Customer service and dispute resolution |
| Usage Analytics | 2 years from collection | Service improvement and optimization |
| Security Logs | 7 years from creation | Security monitoring and incident response |
Information Sharing
We don't sell your personal information to third parties. However, we may share certain data in specific circumstances to provide our services effectively and comply with legal obligations.
Service Providers
We work with trusted technology partners who help us operate our platform. These include cloud hosting providers, payment processors, and customer support tools. All service providers are bound by strict confidentiality agreements and can only process your data for specified purposes.
Legal Requirements
We may disclose information when required by Vietnamese law, court orders, or regulatory requests. This includes cooperation with law enforcement investigations and compliance with financial reporting requirements. We'll notify you of such disclosures unless prohibited by law.
Business Transfers
If FlashDigitalNext undergoes a merger, acquisition, or sale of assets, your information may be transferred to the new entity. We'll provide advance notice of any such changes and inform you of your options regarding your data.
Legal Compliance Framework
FlashDigitalNext operates in compliance with Vietnamese data protection regulations, including the Cybersecurity Law and relevant circulars issued by the Ministry of Public Security. We also align with international best practices for data protection.
Vietnam Data Localization: As required by Vietnamese law, personal data of Vietnamese citizens is stored within Vietnam's territory using certified local data centers and cloud infrastructure providers.
Cross-Border Data Transfers
When international data transfers are necessary for service provision (such as customer support or technical maintenance), we ensure appropriate safeguards are in place, including standard contractual clauses and adequacy assessments of destination countries' data protection frameworks.
Regulatory Reporting
We maintain records of data processing activities and report to relevant Vietnamese authorities as required. This includes annual compliance reports and prompt notification of any data security incidents that meet reporting thresholds.
Cookies and Tracking
Our website uses cookies and similar technologies to enhance your experience and analyze usage patterns. You can control cookie settings through your browser preferences, though some features may be limited if you disable certain cookies.
Essential Cookies
These cookies are necessary for basic website functionality, including user authentication, security features, and maintaining your session. Essential cookies cannot be disabled without affecting core platform features.
Analytics Cookies
We use analytics tools to understand how users interact with our platform. This helps us identify popular features, optimize user flows, and detect potential issues. Analytics data is anonymized and aggregated.
Preference Cookies
These cookies remember your choices and settings to personalize your experience, such as language preferences, display options, and customized dashboard configurations.
Children's Privacy
FlashDigitalNext is designed for adults and does not knowingly collect personal information from individuals under 18 years of age. If we discover that we have inadvertently collected data from a minor, we will delete it promptly and take steps to prevent future occurrences.
Parents or guardians who believe their child has provided personal information to our platform should contact us immediately using the information provided below. We will investigate the matter and take appropriate action to protect the child's privacy.
Policy Updates
We may update this privacy policy periodically to reflect changes in our practices, legal requirements, or service offerings. Material changes will be communicated through email notifications and prominent website notices at least 30 days before taking effect.
We encourage you to review this policy regularly to stay informed about how we protect your information. The "Last Updated" date at the top indicates when the most recent changes were made. Continued use of our services after policy updates constitutes acceptance of the new terms.
Contact Our Privacy Team
Questions about this privacy policy or our data practices? We're here to help.
Address: 25 Nguyễn Khắc Viện, Tân Phú, Quận 7, Thành phố Hồ Chí Minh, Vietnam
Phone: +842143848029
Email: info@flashdigitalnext.com
Privacy Officer: privacy@flashdigitalnext.com
For privacy-related requests, please include "Privacy Request" in your email subject line and allow up to 15 business days for our initial response.